Doing Business with the City of San Jose -- Supplier Survey

City of San Jose Bid Process

1. Have you participated in a City of San Jose bid process (Request for Bid, Request for Quote, or Request of Proposal)?

Yes
No

2. How many times have you participated in the City's bid process?

Number of times you participated in City's bid process

3. For 2007, how many times were you awarded a City contract (bid, contract, credit card transaction, or purchase order)?

Number of times you were awarded a City contract

4. For 2007, what was your company's approximate cumulative dollar value in awarded City contracts (bid, contract, credit card transaction, or purchase order)? Please choose the appropriate range:

$0 -- $10,000
$10,001 -- $100,000
$100,001 -- $1,000,000
$Greater than $1,000,000

5. If you were awarded a contract (bid, contract, credit card transaction, or purchase order), please identify the department(s) below.

Airport
Environmental Services
General Services
Public Works
Purchasing
Transportation
Other Department
I don't know which department

6. During the bidding process how satisfied were you?

Very Satisfied Mostly Satisfied Satisfied Mostly Not Satisfied Not Satisfied

With the information the City provides to participants.

With the level of responsiveness provided by the City.

7. Describe your experience in doing business with the City. Please recommend improvements, if any, for the process.

8a. Have there been specific reasons or City requirements that have influenced you in not participating in the City's procurement opportunities? Please check the appropriate box below. If “other” please specify.

No
Bonding
Insurance
Living/Prevailing Wage
Knowledge of Contracting Opportunities
Other - Please specify below

8b. If you checked "Other" above, please specify.

City of San Jose Construction Bid Process

9. Has the City's construction bond requirement prevented you from bidding on public construction projects?

Yes
No [Goto question 11]

10. If the City were to provide assistance and technical services related to obtaining construction bonds, would you participate in bidding for public construction projects?

Yes
No

Doing Business with other local governmental agencies:

11. Have you participated in bidding processes with any other government agencies in Santa Clara County?

Yes
No [Goto question 16]

12. Please list the agency or agencies below:

a)

b)

c)

d)

e)

f)

13. For 2007, how many times were you awarded a contract from other agencies in Santa Clara County?

Number of times you were awarded a contract from other agencies

14. For 2007, what was the approximate cumulative dollar value in contract awards received from other agencies in Santa Clara County? Please choose the appropriate range:

$0 -- $10,000
$10,001 -- $100,000
$100,001 -- $1,000,000
$Greater than $1,000,000

15. How did your experience with the other Santa Clara County government agencies' bidding process compare to your experience with the City of San Jose?

City's process was by far simpler
City's process was simpler
The processes were about the same
City's process was more difficult
City's process was much more difficult

16. Below, please provide any additional comments, which will assist the City of San Jose to improve its bidding process

Information about your Business:

17. How many workers does your business employ?

Number of workers

18. Does you business have a current San Jose Business Tax License Certificate?

Yes
No

19. If you have a local office in Santa Clara County, please indicate the cities

No office in Santa Clara County
City of Campbell
City of Cupertino
City of Gilroy
City of Los Altos
Town of Los Altos Hills
Town of Los Gatos
City of Milpitas
City of Monte Sereno
City of Morgan Hill
City of Mountain View
City of Palo Alto
City of San Jose
City of Santa Clara
City of Saratoga
City of Sunnyvale
Unincorporated Areas of the County of Santa Clara

20. Where is your company's headquarter located?

21. Please provide your business' Standard Industrial Code (SIC) or North American Industry Classification (NAICS) code and a description of your business.

Code

Description of Business

22. Does your business have access:

Yes No

to the Internet

to Email

23. How would you like to receive notices of new bid or contract opportunities?

Email
Regular mail
Website postings
Other

24. If you selected “Other" in Question 23, what is your preference in receiving notices?

25. Would you like to have information in any other language?

Yes
No

26. If you answered “yes” to Question 25, please state the language:

27. Please mark any business certification you have obtained.

Small Business Enterprise (California Department of General Services)
Veteran Business Enterprise (California Department of General Services)
Disadvantaged Business Enterprise (California Department of Transportation, Unified Certification Program)
Small Business Enterprise (Federal Small Business Administration)

For demographic purposes only, the City requests the following information about the business OWNER (the person holding the controlling interest in the business).

28. Type of Supplier

Construction Contractor
Vendor
Consultant
Architect or Engineer
Service Provider
Retail Business

29. Ethnicity of person holding the controlling interest in the business: Please mark the appropriate box.

White (non-hispanic)
Hispanic
African American
Asian American
Native American
Multi-ethnic
Other

30. Gender of person holding the controlling interest in the business: Please mark the appropriate box.

Female
Male

31. If you are interested in receiving the results of this survey, please provide the information outlined below:

Name of Business

Name of Contact Person

Street Address

City

State

Zip Code

Phone Number

FAX Number

Email Address

Website

customer satisfaction surveys

	Very Satisfied	Mostly Satisfied	Satisfied	Mostly Not Satisfied	Not Satisfied
With the information the City provides to participants.
With the level of responsiveness provided by the City.

Name of Business
Name of Contact Person
Street Address
City
State
Zip Code
Phone Number
FAX Number
Email Address
Website